Canva
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Canva Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Canva has 2.0 star rating based on 532 customer reviews. Consumers are mostly dissatisfied.
3% of users would likely recommend Canva to a friend or colleague.
- Rating Distribution
Pros: Variety of design, Good product, Easy to use.
Cons: Bad support, No contact phone number, No phone number for customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Canva has 2.0 star rating based on 532 customer reviews. Consumers are mostly dissatisfied.
3% of users would likely recommend Canva to a friend or colleague.
- Rating Distribution
Pros: Variety of design, Good product, Easy to use.
Cons: Bad support, No contact phone number, No phone number for customer service.Recent recommendations regarding this business are as follows: "Please provide", "I like Canva Pro, but customer service is terrible when you need a real person and not AI. AI support is so limited.", "don’t", "No dishonest company", "DON'T USE CANVA!".
Most users ask Canva for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Canva Reviews
"Do not Auto Bill at the end of my trial."
I do not want to continue with Canva Pro, but I can find no way in my account to stop it. Can you cancel for me?Your instructions say to go to Billing and...
"Can’t cancel a free student account"
Need to cancel student account been charge for 5 months now. Last four of cc 9115 please review cancel and refund cc ASAP. Thanks User's recommendation:...
Can’t cancel a free student account
- Not using
Preferred solution: Full refund
User's recommendation: Student account should have a cancel menu option
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
501c3 denial
Preferred solution: Services under my nonprofit 501c3 organization!
User's recommendation: Speak to a live rep
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Billing mistake
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Reseda, California
I was charged for a full year subscription that I didnnt mean to get
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Charged after cancellation
- Too expensive
Preferred solution: Full refund
Billed for service I didn't authorize
- Contact customer care is a no go
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Unexpected charges
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Problème de connexion à mon compte Urgent
Preferred solution: Un support technique URGENT
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kathmandu, Bagmati
Canva pro subscription not working
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Refund for subscription
- Canva pro
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Canva Subscription Not Working
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Refund
- Fraudulent account made by my minor 12 year old
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Cancel trial month doesn’t work
Company fixed the issue and I have been provided with apology.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
You’re charging me for something I never asked for
- Take your money
Preferred solution: Full refund
User's recommendation: They just charge you for stuff you never even asked for! And no this was no “fraudulent activity”!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Misprint on my invitations
Preferred solution: Some more invitations without having to pay for them again
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Do not Auto Bill at the end of my trial.
- Canva is a great tool
- No cons
Preferred solution: I didn't lose m,oney
User's recommendation: I wrote an email and they responded w/in a minute and solved my issue
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